Service · AI agents
AI agents that actually work for your SMB.
An AI agent is a software assistant that performs tasks for you: reading and sorting emails, answering frequent questions, preparing documents. We add them to your tools — but only where they bring a real gain.
- Where
- In your current tools
- Data
- In Canada · Law 25
- Rule
- AI when it helps
In short
An AI agent is a software assistant that performs tasks for you: sorting emails, answering frequent questions, preparing a document, extracting information from an invoice. We add them to your current tools, only where the gain is real — and if a simple automation is enough, we'll tell you.
What an AI agent can do
Sort and route
Read incoming emails or requests, classify them, and direct them to the right place.
Answer questions
An assistant that knows your documents and answers frequent questions.
Prepare documents
Draft a first version of a reply, a summary, or a report.
Extract information
Pull the useful data out of an email, an invoice, or a form.
And where we say no
We don't put AI everywhere just to say we do. If a simple automation solves your problem, we'll tell you — it's often cheaper and more reliable. The goal is the right tool, not the most impressive one.
Deployed responsibly
Your data stays hosted in Canada, and the agent keeps a human in the loop for the decisions that matter. We design everything to comply with Québec's Law 25 — no AI deciding behind your back.
AI agent or simple automation?
| Simple automation | AI agent | |
|---|---|---|
| Task type | Clear, repetitive rules | Judgment, language, varied cases |
| Example | Copy a piece of data from one tool to another | Summarize an email and draft a reply |
| Cost | Cheaper, very reliable | More powerful, best kept for real gains |
| Control | 100% predictable behaviour | Human in the loop for decisions |
Frequently asked questions
What is an AI agent, concretely?
A software assistant that carries out tasks for you: reading and sorting emails, answering questions from your documents, preparing a first draft of a text, or extracting data from an invoice or a form.
Is AI always the right solution?
No. Often, a simple automation solves the problem for less money and more reliably. We don't put AI everywhere just to say we do — we pick the right tool.
Does the AI decide for us?
No. We keep a human in the loop for the decisions that matter. The agent prepares, suggests, or sorts; the final call stays with you.
Is our data used to train the AI?
We design everything to comply with Québec's Law 25, with hosting in Canada and control over what gets shared. Your data doesn't go feed a public model behind your back.
How much does an AI agent cost for an SMB?
It depends on the target task. We start by validating that the gain justifies the cost. Our guide breaks down the cost of automation and AI for a Québec SMB.